Help Center

Q: How do I track my order?

After your order has shipped, you’ll receive a shipping confirmation email with tracking information. Please allow 24-48 hours for tracking information to update after your initial notification. You can also track your orders through your user account. Simply login here and you’ll be able to view all current and pasts orders.

Q: Does Eyce ship to my location?

We ship both locally and worldwide. Shipping costs and speeds vary by shipping destinations - real time quotes are provided at checkout.

Q: How will my packaging arrive?

Orders from Eyce are shipped in discreet, logo free packaging.

Q: How long will it take for my order to arrive?

Eyce features rapid order processing with same day shipping for orders placed Monday through Friday before 12 PST. Transit time is the overall time required for a shipment to be transported from the Eyce fulfillment center to its delivery destination. Transit time might vary depending on location, shipment method and other factors.USPS Arrival Times (transit times are estimated and cannot be guaranteed): USPS First Class Mail - For USPS shipments under 1lb only. Delivery in 1 to 3 business days.USPS Priority Mail - For USPS shipments over 1lb or if Priority is selected. Delivery in 1 to 3 business daysUPS Arrival TimesUPS Ground - 5 to 7 business days with the U.S. and up to 2 weeks for international deliveries.UPS 3 Day Select - 3 business days from the date of UPS pickupUPS 2nd Day Air - 2 business days from the date of UPS pickupUPS Next Day Air - 1 business day from the date of UPS pickupFedEx Arrival Times:FedEx Ground - 1 to 7 business daysFedEx Home Delivery - 1 to 5 business days within the continental US, 3 to 7 business day for delivery to AK and HIFedEx 2 Day - 2 business days, delivery by 5PM for businesses and 8PM for residencesFedEx Standard Overnight - next business day, delivery by 5PM for businesses and 8PM for residencesFedEx Priority Overnight - next business day, morning deliveryMost carriers do not guarantee a delivery date for standard shipments. Delivery dates are subject to change and in most cases, tracking will update to reflect the new estimated delivery date.

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Help Center

Help Center

Shipping

How do I track my order?

Does Eyce ship to my location?

How will my packaging arrive?

How long will it take for my order to arrive?