• After your order has shipped, you’ll receive a shipping confirmation email with tracking information. Please allow 24-48 hours for tracking information to update after your initial notification. 
  
  
• You can also track your orders through your user account. Simply login here and you’ll be able to view all current and pasts orders.

• We ship both locally and worldwide. Shipping costs and speeds vary by shipping destinations - real time quotes are provided at checkout.

• Orders from Eyce are shipped in discreet, logo free packaging.

• Eyce features rapid order processing with same day shipping for orders placed Monday through Friday before 12 PST. 
  
  Transit time is the overall time required for a shipment to be transported from the Eyce fulfillment center to its delivery destination. Transit time might vary depending on location, shipment method and other factors.
  
  
• USPS Arrival Times (transit times are estimated and cannot be guaranteed): 
  USPS First Class Mail - For USPS shipments under 1lb only. Delivery in 1 to 3 business days.
  USPS Priority Mail - For USPS shipments over 1lb or if Priority is selected. Delivery in 1 to 3 business days
  
  
• UPS Arrival Times
  UPS Ground - 5 to 7 business days with the U.S. and up to 2 weeks for international deliveries.
  UPS 3 Day Select - 3 business days from the date of UPS pickup
  UPS 2nd Day Air - 2 business days from the date of UPS pickup
  UPS Next Day Air - 1 business day from the date of UPS pickup
  
  
• FedEx Arrival Times:
  FedEx Ground - 1 to 7 business days
  FedEx Home Delivery - 1 to 5 business days within the continental US, 3 to 7 business day for delivery to AK and HI
  FedEx 2 Day - 2 business days, delivery by 5PM for businesses and 8PM for residences
  FedEx Standard Overnight - next business day, delivery by 5PM for businesses and 8PM for residences
  FedEx Priority Overnight - next business day, morning delivery
  
  Most carriers do not guarantee a delivery date for standard shipments. Delivery dates are subject to change and in most cases, tracking will update to reflect the new estimated delivery date. 
  

Retail orders over $48  will have free shipping within the United States

Retail orders under $48 or outside of the United States will have shipping costs calculated at checkout with real time rates.

Shipping rates for wholesale orders may vary. Please contact your sales rep for more information. 

• Shipping is available through USPS and FedEx for most international customers.
  
  
• Orders ship discreetly and well packaged allowing you to feel confident that your order will arrive to your international destination safely. 
  
  
• International customers are responsible for any and all Customs and Duty Fees. EYCE is not responsible for these fees and will not pay Duty charges. These charges are at the discretion of your country and are the sole responsibility of the buyer. 
  
  
• Import fees and taxes are not included in your order total. You may check with your country’s Customs Office to determine what these additional costs will be, prior to making your purchase. 
  
  
• All prices and transactions are in USD. You may be assessed currency conversion or other fees associated with this transaction by your bank or credit card issuer if your card’s currency is anything other than USD. 
  
  
• EYCE is not responsible for any orders that are held up by Customs in either the US or the buyer’s country

• FedEx cannot deliver to a P.O. Box
  
  
• Butane must be shipped with FedEx Ground. Butane cannot be shipped to a P.O. Box address or shipped via Air/Express methods.